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Rendr + Brauz Integration Guide

James Fisher
  • Updated

Firstly, the Rendr + Brauz integration is primarily configured in collaboration with Brauz. Merchants should engage directly with the Brauz team for setup and activation.


This guide explains what the integration enables and how Rendr works via Brauz.

1. Overview

The Rendr + Brauz integration allows merchants to offer fast, location-aware Rendr delivery options through Brauz’s omnichannel checkout and fulfilment platform.

When configured, Brauz manages how Rendr delivery options are shown at checkout and how orders are routed to the correct store for fulfilment.

This integration helps merchants:

  • Display Rendr delivery options only where inventory is available

  • Offer Fast, Same Day delivery & Standard delivery with dynamic pricing and timing

  • Prevent out-of-range delivery options from appearing at checkout

  • Route orders to the correct physical store automatically

  • Trigger Rendr collection once store staff mark orders as ready

After the integration is active:

  • Brauz controls checkout delivery options

  • Rendr provides live delivery pricing and service availability

  • Orders flow through Brauz for in-store fulfilment

  • Rendr is notified when orders are ready for collection

Prerequisites

Before using the Rendr + Brauz integration:

  • You must be an active Brauz merchant

  • You must have an active Rendr merchant account

What you’ll need

  • An online store connected to Brauz

  • Active Brauz access and onboarding support

  • An active Rendr account

  • Coordination with Brauz for configuration and testing

2. How It Works (High-Level)

This integration works through Brauz as the orchestration layer.

Checkout & Rates

  • A customer adds products to their cart

  • Brauz checks inventory availability by store location

  • A live quote request is sent to Rendr

  • Rendr returns available Fast, Same Day &/or Standard delivery options

  • Rates include dynamic pricing and delivery time estimates

  • If the customer is out of range, no Rendr rates are shown

The integration also considers:

  • Store operating hours

  • Weekends

  • Public holidays

  • Special trading hours

Order Fulfilment Flow

  • The customer places an order

  • Brauz routes the order to the allocated store

  • Store staff view and action the order via POS

  • Staff mark the order as Ready

  • Rendr is automatically notified to collect the order

Brauz manages the order lifecycle until it is handed off to Rendr.

3. Testing the Integration

Testing is typically coordinated with Brauz during onboarding.

Success looks like:

  • Rendr Fast, Same Day &/or Standard options appear only when valid

  • Orders appear in Brauz for store staff

  • Rendr is notified when orders are marked ready

4. Support & Escalation

For this integration, Brauz is the primary point of contact for configuration and checkout behaviour, however you can contact Rendr as well via the below:

Rendr Support Contact

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