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Rendr + Shippit Integration Guide

James Fisher
  • Updated

Firstly, the Rendr + Shippit integration uses Shippit as the fulfilment and label-generation layer, with Rendr handling carrier allocation and delivery execution after fulfilment.

This setup is commonly paired with Shopify Flow and works seamlessly alongside other Rendr checkout integrations such as the Rendr Shopify plugin, Shopify Local Delivery, or Bespoke Shipping.

1. Overview

The Rendr + Shippit integration allows merchants to process same-day or priority deliveries through Shippit, while using Rendr to allocate the most suitable last-mile carrier and manage delivery notifications.

In this setup:

  • Shippit is used for fulfilment and label printing

  • Shopify Flow is used to trigger Rendr delivery creation

  • Rendr manages carrier selection and delivery execution

This integration helps merchants:

  • Use Shippit’s fulfilment workflow and label printing

  • Prioritise Same Day deliveries for warehouse staff

  • Automatically send fulfilled orders to Rendr

  • Avoid manual delivery booking steps

After the integration is connected:

  • Orders are fulfilled in Shippit

  • Shopify is updated to Fulfilled

  • Shopify Flow sends the order to Rendr

  • Rendr allocates a carrier and notifies the customer

2. How It Works (High-Level)

This integration relies on fulfilment status changes rather than checkout logic.

Fulfilment Flow

  • Customer places an order in Shopify

  • Delivery method (e.g. Same Day) is selected via checkout logic

  • Order appears in Shippit

  • Staff process the order and print a label

  • Shopify order status updates to Fulfilled

  • Shopify Flow sends the order details to Rendr

  • Rendr creates a delivery and allocates the best carrier

Shippit handles labels and fulfilment.
Rendr handles delivery execution and tracking.

3. Prerequisites

Before setting up this integration, ensure the following.

What you’ll need

  • A Shopify store with Admin access

  • An active Shippit account

  • Shopify Flow App installed

  • A Rendr merchant account

  • A delivery method in Shopify that represents Same Day or priority delivery

4. Shippit Configuration

Mapping Same Day Orders in Shippit

In Shippit, the delivery method Same Day should be mapped to:

  • Click & Collect, or

  • Plain Label

This ensures Same Day orders appear as high priority for fulfilment staff.

Plain Label is commonly used because:

  • It allows fast label printing

  • It avoids carrier-specific labels

  • It supports external carriers (via Rendr)

Shippit’s Plain Label setup is documented here:
https://support.shippit.com/en-US/shippit/article/UJGI8kem-using-a-plain-label

Fulfilment Behaviour

When staff:

  1. Open the order in Shippit

  2. Print the Plain Label

Result:

  • The order is marked as Fulfilled in Shopify automatically

This fulfilment status change is critical for the Rendr flow.

5. Shopify Flow Configuration

Shopify Flow is used to trigger Rendr delivery creation.

Flow Trigger

  • Trigger: Order fulfilled

Flow Action

  • Send order details to Rendr

  • Include:

    • Order reference

    • Customer address

    • Delivery method

    • Store or location data

Once triggered:

  • Rendr receives the order

  • Rendr allocates the most suitable carrier

  • Customer notifications are sent

⚠️ Shopify Flow configuration is typically handled by Rendr or your implementation partner.

6. Checkout Compatibility

This fulfilment-based approach works seamlessly with multiple checkout configurations, including:

  • Rendr Shopify Plugin (carrier rates)

  • Shopify Local Delivery

  • Bespoke Shipping

In all cases:

  • Checkout controls when Same Day is offered

  • Shippit controls how the order is fulfilled

  • Rendr controls delivery execution

7. Testing the Integration

Step 1 – Place a Test Order

  1. Place an order in Shopify using a Same Day delivery option

  2. Confirm the order appears in Shippit

Step 2 – Fulfil the Order in Shippit

  1. Open the order in Shippit

  2. Print the Label and order will be assigned to a 'Plain Label'

Expected result:

  • Shopify order status changes to Fulfilled

Step 3 – Confirm Delivery in Rendr

  1. Log into the Rendr portal

  2. Locate the delivery using the order reference

Success looks like:

  • Delivery is created in Rendr

  • Carrier is allocated

  • Customer notification is sent

8. Troubleshooting

Common Issues

Issue: Order does not send to Rendr

Cause: Shopify Flow is not triggered

Resolution:

  • Confirm the order status changed to Fulfilled

  • Review Shopify Flow trigger conditions

  • Ensure the flow is enabled

Issue: Order fulfilled but no delivery created

Cause: Flow action failed or missing data

Resolution:

  • Check Flow run history

  • Confirm required fields are included

  • Contact Rendr support with order reference

Issue: Same Day orders being assigned to a Plain Label in Shippit

Cause: Delivery method not mapped correctly

Resolution:

  • Review Shippit delivery method mapping

  • Ensure Same Day maps to Plain Label or Click & Collect

9. Support & Escalation

For this integration, feel free to contact Rendr for support & implementation:

Contact

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